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20 cases of success

Portada del llibre

The 20 cases presented are experiences that furnish techniques and ideas for acting in a consistent manner on social networks.

The book looks at citizen services, instant text messaging, the photo repository, advice on recycling, tourism promotion, knowledge management and contact with Catalans abroad. In addition, it details experiences in encouraging volunteers, emergencies, real-time information, a calendar of cultural events, the government, advice on health issues and information for young people, as well as a repository of presentations, safety and security, language queries, exhibitions and institutional publicity, health enquiries via chat and trail sharing.

Update:  31.08.2016